Serviceware SE provides a portfolio of software solutions for the digitalization and automation of service processes in Germany, Austria, Switzerland, and internationally. The company offers IT financial and cloud cost management; corporate performance management, including planning, budgeting, forecasting, business intelligence and analytics, and project performance management; and enterprise service management comprising IT, HR, customer, facility, order, and field service management, as well as order, demand, and contract management, GDPR, and security operations. It also provides customer service management, knowledge management, and AI chatbot; financial, processes, resources, knowledge, and performance serviceware platforms; and Artifical Intelligence solutions. Further, it offers software licensing, Software as a Service, software maintenance, consulting and implementation, and managed services, as well as IT infrastructure solutions and integrated ESM solutions. Serviceware SE was founded in 1998 and is headquartered in Idstein, Germany.